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My Background

Personal Profile

I am a dedicated IT professional with an Associate’s Degree in Information Technology and a Certificate in Cyber Technician Specialist. My technical expertise spans across Windows and Linux OS, Active Directory, network architecture, and system troubleshooting. With an A+ certification and hands-on experience in SQL database management and C++ programming, I am passionate about cybersecurity and emerging technologies, always seeking opportunities to learn and grow in these fields.

Beyond my technical skills, I value customer service and communication, having developed strong problem-solving abilities and a collaborative approach throughout my career. Outside of work, I am a proud mother and enjoy mentally and physically staying active and healthy everyday. I also love experimenting with emerging tools like ChatGPT, using AI to streamline my everyday life and continuously improve my skills. I am excited to bring my unique blend of technical knowledge, work ethic, and passion for learning to new opportunities in the IT field.

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Education and Certifications

2021-2024

Fresno City College

Fresno, CA

I earned my Associate’s Degree in Information Technology from Fresno City College, where I gained a solid foundation in network administration, system support, and troubleshooting.

2023-2024

Fresno City College

Fresno, CA

I also hold a Certificate in Cyber Technician Specialist from Fresno City College, equipping me with specialized knowledge in cybersecurity and IT systems management.

January 2025

Comptia.org

I am A+ certified through CompTIA, demonstrating my expertise in IT fundamentals, hardware, networking, and troubleshooting to effectively support and maintain systems.

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